Ed has over 30 years experience in major accounts management as well as a technical background in the telecommunications industry. He has skills in:

• Major Account Sales in numerous vertical markets
• Crisis Management, Disaster Recovery and Call Centers
• Enterprise Engineering: IBM, Control Data, Bell Atlantic
• Venture Capital and investment

Over 30 years of experience in the Computer, Information Technology, and Telecommunications industries. His functional experience includes extensive and successful international experience in security, operations and sales management, maintenance and support services, training, education, crises management and enterprise process re-engineering. Ed has worked with private and venture capital investment management firms, engineering successful growth and turnaround plans for companies in various industries.  His main strength and asset is Situational Crisis Management, the ability to apply the appropriate resource, including Rapid Response Teams, to facilitate the successful conclusion to crisis situations.

Ed's Information Technology career began with over ten years with IBM Corporation, beginning as a Mainframe Engineer, Technical Specialist and culminating as a Regional/Field Manager that directed the efforts of the Customer Engineers and dispatching staffs in Northern California. Worked as the Chief Consultant of Opportunity Capital, a San Francisco based venture capital firm that made successful investments in high tech firms and culminated with becoming CEO of Innercomm Consulting.

For Control Data Corporation, after successfully preventing a major lawsuit, Ed was allowed to create the department, and functioned as the head of the Crises Management department. He personally orchestrated resolutions to extraordinary and major problems worldwide. Eventually became a Sales Consultant for Control Data Corporation, developed and implemented sales and marketing strategies that increased sales volume in low producing areas.

Ed was brought into Bell Atlantic (Verizon) as a part of a team to compete against IBM for hardware and software maintenance. He became the top producing Account Manager in the country and was featured in their Annual Report. Ed sold and/or managed most of the premiere accounts such as Bank of America, Bechtel, Mervyn's, and Siliconix. 

He assumed functional and operational control of Systems Specialists and Consultants, a full service Computer service company. Within 18 months, he engineered a business turnaround from pending bankruptcy to profitability and sale.

Functioning as a Senior Consultant with Chamonix Associates, he assumed third level management control of a GTE district of 110 technical service personnel/contractors, restructured the District, and returned the division to profitability in six months.

For APS Engineering Inc., a messaging and security products company, an authority in providing directory technology and services. Ed provided and coordinated consulting, training, customer and technical support as well as developing and heading an international sales organization for consulting services, fax and LDAP applications.

Ed was a co-creator and responsible for functional support of the Cyber Business Center (CBC) http://www.sfsu.edu/~cfe/community.htm in partnership with the Bank of America, the CBC was developed as a joint venture between the Computer Science department of San Francisco State University, the College of Business, (Ohrenschall Center for Entrepreneurship) and a privately owned firm, Chamonix Associates. CBC created and designed business and security tools that allowed a base of 800 small and medium size businesses small businesses to compete effectively in the Internet economy.

Ed continues to work very closely as an advisor to the Computer Science, Engineering, and Business departments of San Francisco State University. He evaluated Computer Master Degree candidate projects and was a signatory for Master Degree qualification. Ed maintains a strong relationship with the University and serves as a conduit for well qualified Grad students to the business community.

Ed was a Senior Consultant and co-founder of Gematech North America, a wholly owned subsidiary an international company based in the U.K. Ed assisted in the development of the marketing, sales and investment proposal planning and implementation. Gematech NA provides leading edge, innovative solutions for Business Continuity/Disaster Recovery, Virtual Call Center, Remote-Worker, Help desk, Customer Relationship Management and Least Cost Routing markets.

Ed serves as Chief Consultant Chamonix Associates, an IT project management firm with offices in Orinda California, Raleigh North Carolina and Le Faouët France. He has authored courses and specialized in creating comprehensive Multi-lingual security programs based on Social Engineering techniques. Ed developed the course, "Beyond the Firewall" in English and French. He is currently providing management guidance for the conversion of a Chateau into a Convention and Seminar Center in Le Faouët, France.

Ed is functionally, the VP of Business Development of Chamonix Associates, a firm that specializes in, Rapid Response Team Facilitation, Project Management, Contact and Identity Management, Sales and Marketing support, Crisis Management, Education and Training. Chamonix is known for providing superior solutions and consulting services to clients that involves facilitation and management of software development projects.

Phil Smith is a startup veteran with 30 years expertise in advanced telecommunications product development and management architecting both applications, kernel and network products with numerous major organizations. Environments range from embedded systems to advanced operating systems. Many technical lead roles for high-profile projects with HP/Compaq, NASA, Lawrence Livermore Lab, TRW, General Dynamics and many other aerospace industry firms. He was architect for the Cisco Catalyst diagnostics kernel, lead developer for Lockheed Space Shuttle payload specialist telemetry control and communications systems. He founded an Internet product development and contract engineering firm, which grew to a 15 person technical staff at one time. He is expert in computer security applications and messaging products (directory, email and fax) developed and deployed. Career emphasis has been on development of quality products and devotion to the spirit of innovation.

Rob Langhorne, Chief of Architecture and Strategy Langhorne is responsible for overseeing the company's software architecture. An industry veteran, Langhorne brings over 25 years experience building complex enterprise software and managing diverse teams to his role at TLC. Before joining TLC, Rob  was CEO of PeopleTrax, and for several years, held key roles at Cranite Systems Inc. as  Vice President of Architecture and VP of Engineering and one of the principle creators of WirelessWall. He was also VP of Engineering at fusionOne, a pioneer developer of web-based synchronization and mobility solutions that make accessing and updating information from the mobile phone and desktop computers simple and seamless. His long career also includes stints as senior manager for Apple Computer, Spyglass, and RocketMobile. He has led teams and developed products for Philips, Oracle, Software AG and for the Air Force.

Carole Williams has 10 years experience in International marketing working in Asia pacific and Europe. Carole has worked for some the fastest growing industries in Australia and developed a global client base and fundamental understanding of the local environments. Her accomplishments include launching software products worldwide, executing strategic positioning strategies, creating alliances and closing multimillion-dollar projects.

She earned an MBA and degrees in International Business, and garnered numerous industry awards, including:

• 2006 AEEMA Winner "Best New ICT Product" Melbourne
• 2006 WAITTA Winner "Telecommunications Solution" Perth
• 2006 Engineers Australia Finalist "Engineering excellence award - I&E Systems" Perth
• 2007 IET innovation in engineering Winner "Software in design" London

• International Marketing strategies
• Developing the communication strategy
• Branding
• Managing Sales force
• Building strategic partnerships
• Retention

Her broad industry experience in IT, telecommunications, industrial engineering, environmental engineering gives her an encompassed view  to adopt industry best practice as well as possessing a deep understanding specific industry conditions.